Terms & Conditions
CANCELLATION CHARGES: In the unfortunate event a participant must cancel travel, notice to AmaWaterways must be via email, which must include a return receipt and read notation, or other writing stating clearly and correctly each guest’s name, ship name, start and end date of the cruise and a brief statement of the reason for cancellation. Other forms of notice are not sufficient. The effective date of the cancellation is the date we receive the written cancellation notice. A name change or substitution of participant is also treated as a cancellation in that all cancellation charges apply. Cancellation charges are per-person, based on the cancellation date, as follows: after Group Review Date and up to 121 days before departure: $200 loss of deposit; 120-90 days before departure: $400 loss of deposit; 89-60 days before departure: 35% of cruise and land price; 59-30 days before departure: 50% of cruise and land price; 29-7 days before departure: 80% of cruise and land price; 6 days or less before departure: 100% of cruise and land price. Deposits for A+, AA+ and Suites are non-refundable. Protection plan premiums are non-refundable. After travel begins, there is no refund for unused services, or unused portions of cruise, cruise/tour or airfare.
PASSPORT AND VISAS: A valid passport is required for each participant. Passports must be valid for at least six (6) months after the scheduled return date to the USA. A non-US citizen must consult appropriate consulates regarding visa and other document requirements. Obtaining required visas and any other required travel documentation, and assuring these are complete and correct in all ways, is the sole responsibility of each participant. We are not in a position to obtain or verify the accuracy or completeness of any participant’s visa or other required documentation and shall not be responsible or liable for delay or missed portion of any cruise or cruise tour or other problems resulting from the participant lacking the appropriate travel documentation.
PRICES DO NOT INCLUDE: Published prices do not include vessel fuel surcharges; passport and visa fees; baggage fees; port charges, port taxes and fees; travel, health, accident or other insurance; vaccinations; laundry; additional food and beverages; optional excursions; gratuities or other items or services of a personal nature.
DISCLAIMER OF RESPONSIBILITY: Our arrangements are with AWL, and they arrange with others for services described in this brochure. Transport on river cruise ships (“ships”) or other forms of transport (“transport”) is provided by third party owners, operators and charterers (“supplier(s)”). Suppliers are separate entities and are deemed not to be principals, agents, employees or partners of us or AWL. We and AWL do not own or operate any ship or transport service. Accordingly, FOR US AND AWL WE DISCLAIM RESPONSIBILITY AND LIABILITY FOR, AND PARTICIPANT WAIVES, RELEASES AND ACKNOWLEDGES THAT THERE SHALL NOT BE ANY CLAIM OR RECOURSE AGAINST US OR AWL FOR OR AS A CONSEQUENCE OF: BREACH OF DUTY, BREACH OF CONTRACT, NEGLIGENT OR WILLFUL OR INTENTIONAL ACT, FAILURE TO ACT OR OMISSION BY ANY SUPPLIER. Supplier and participant obligations and liabilities are subject in each case to terms and conditions of each supplier’s contract of carriage or other supplier terms and conditions, and any and all applicable government laws and regulations and international conventions that apply, including, but not limited to choice of law, jurisdiction of disputes and limitations of liability and limitations on timing of claims. PARTICIPANT AGREES THAT WE AND AWL SHALL NOT BE LIABLE FOR ANY DAMAGE, LOSS (INCLUDING PERSONAL INJURY, DEATH, AND LOSS OF OR DAMAGE TO PROPERTY) OR EXPENSE OCCASIONED BY ANY ACT OR OMISSION OF ANY SUPPLIER PROVIDING SERVICES, OR ANY PROVIDER OF A TRAVEL PROTECTION PLAN, OR INSURER, OR OF ANY OTHER PERSON. If the services of a supplier cannot be delivered or there are changes in any planned service for any reason beyond our control, we will make an effort to arrange similar services. Any resulting additional expenses will be participant’s responsibility.